Annaleece is committed to providing high quality jewelry. All Annaleece items skillfully and carefully produced with all crystals and gemstones set by hand. Every item receives a quality inspection at the manufacturer and again at the distribution point. This quality production enables Annaleece to warrant all jewelry items against defects to ensure our customers the best possible product.
- Annaleece will repair or replace any item returned due to manufacturer’s defect for 90 days from the date of purchase.
- All items will be repaired or replaced with the same item. For any item that cannot be repaired and is no longer carried in stock by Annaleece, the customer can select a piece of equal or lesser value from the current line.
- Normal wear and tear or accidental breakage by the customer is not covered under this policy. Damage from exposure to chemicals such as chlorine, jewelry cleaners, hairspray, and/or perfume, etc. is also not covered.
- Please allow 7-10 business days for processing, plus shipping from the time the item is received.
Caring for Your Jewelry
- Annaleece jewelry is made from select high-quality materials.
- Our jewelry products are plated with 22k Gold, Rhodium and/or Ruthenium (or a varied version of these precious metals) and are made with crystals, gemstones and fine jewelry components.
- Should your jewelry become dirty and need cleaning, rinse with warm water (if necessary), and dry thoroughly.
- To prolong the life of your Annaleece jewelry, it should not come into contact with cleansers, perfumes, harsh abrasives or hard surfaces/objects. Ultra-sonic cleaners, jewelry dips and/or ammonia based products should be avoided as they may remove plating.
Money Back Guarantee
- Customers have 15 days from the date of order to return any unworn item for a full refund.
- All items must be returned in the same condition with all original packaging.
- Please allow 5 business days after the item is received to process any credits to your account.
- Refunds are not available after 15 days from the date of purchase. Shipping charges are non-refundable.